Purchase order number (or other reference)
Invoice Address
Delivery Address
VAT number or Vat exemption certificate details
General Freight Charges
We ship all orders EX works, unless agreed otherwise. If we need to ship using our freight accounts, we will add freight and insurance charges to your invoice. The cost of your shipment is determined by the size of the order and the product’s temperature requirements during shipping. Usually, we pack products on blue ice, occasionally on dry ice, in insulated containers and ship overnight via FedEx, City Link or Business Post. If you need a special delivery time, this will cost you extra and we will give you a separate quote. Please let us know if you require delivery during specific times. There is no minimum order charge. Prices are subject to change without notice.
Freight UK
All UK VAT exempt orders have free delivery and insurance with the exception of dry ice orders, which carry a supplement of twenty-five pounds.
Non-VAT applied orders have insurance added at 0.36% of the product total and freight charges. Unless you provide us with your freight details we will charge you the rate based on the volumetric weight or actual weight of the carton, whichever is the largest. We add a dry ice charge where applicable. If you need a special delivery time, this will cost you extra and we will give you a separate quote.
≤ 1Kg = £12.00
1.1 kg ≤ 6Kg = £17.00
Orders over 6kg will be quoted on an individual basis.
Orders over 6kg will be quoted on an individual basis.
Freight Europe
We quote all European orders individually. If you give us your freight account details, we charge a flat rate handling fee of 10 Euros and dry ice charges where applicable. We will need to know if you require delivery during specific times.
Prices
Prices
are subject to change without notice. There is no minimum order charge.
Our Stock policy
Ex stock items are despatched within 24-36 hours of receiving your order. Some speciality products including some antibodies and serums are imported weekly from the USA and on these products, we aim to offer delivery to you 7-10 working days.
Returns will not be accepted without notification. Damaged items must be notified within 7 working days.
Our Terms and Conditions apply to all orders unless otherwise agreed. A copy is available on request